Our Customer Service phone lines are open Monday through Friday 10AM to 3PM MST.  For local customers, in the Salt Lake City area, our Walk-In hours for Battery Changes and Watch Repair are Monday-Friday from 10AM to 4 PM MST located inside of the Löwen Watch Group Corporate Office.  Our repair center and phone lines are closed on most Federal and Utah state holidays.

Watch Repair Inquiries

• To check the status of your watch repair, please contact your sales representative or call customer service.
• For customer service, email us at Glycine@iwscwatchrepair.com or call us at 800-327-7682 or 385-210-1306.

Mailing Address

Glycine International Watch Service Center

9298 S 500 West

Sandy, UT 84070